Privacy Policy

Introduction

Transport HQ (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our mobile application for vehicle transport job management.

Information We Collect

Location Data

What we collect: Precise GPS location coordinates

How we use it: To document pickup and delivery locations for transport jobs, track job progress, and provide location-based services

When we collect it: During active job completion and when accessing location-dependent features

Photos and Images

What we collect: Photos of vehicles and related documentation

How we use it: To document vehicle condition, create job records, and provide proof of service completion

When we collect it: When you capture photos during job completion processes

Electronic Signatures

What we collect: Digital signature data and related form information

How we use it: To complete job documentation, confirm service delivery, and maintain legal records

When we collect it: During job completion processes requiring customer or driver signatures

Account Information

What we collect: Email address, name, employment information, and authentication credentials

How we use it: To authenticate users, manage accounts, and provide personalized job assignments

When we collect it: During account registration and profile management

Job-Related Data

What we collect: Vehicle identification numbers (VINs), addresses, job details, timestamps, and work progress

How we use it: To facilitate job completion, maintain business records, and provide job management services

When we collect it: Throughout the job lifecycle from assignment to completion

How We Use Your Information

Service Provision: To provide vehicle transport job management services
Job Documentation: To create comprehensive records of completed transport jobs
Communication: To send job updates, notifications, and service-related communications
Quality Assurance: To ensure service quality and resolve any issues
Legal Compliance: To comply with legal requirements and maintain business records

Data Sharing

We share your data with:

Your Employer/Organization: Job-related data is shared with your transport company or organization
Customers/Clients: Relevant job completion information may be shared with service recipients
Service Providers: Trusted third-party services that help us operate our application (cloud storage, analytics)
Legal Requirements: When required by law, regulation, or legal process

⚠️ We do not sell your personal data to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

Encrypted data transmission and storage
Access controls and authentication
Regular security assessments
Secure cloud infrastructure

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data (subject to legal and business requirements)
Object to certain processing activities
Withdraw consent where processing is based on consent

International Data Transfers

Your data may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by sending you a notification through the app or email.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

📧 Email: support@transport-hq.com

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